📱 SMS Privacy Policy

Last Updated: November 1, 2025

1. Introduction

At iScaleYou, your privacy matters to us. This SMS Privacy Policy explains how we collect, use, and protect your information when you sign up to receive SMS messages from us.

By opting in to receive text messages, you agree to this policy and our Terms of Service.

2. Information We Collect

When you sign up for SMS updates, we may collect:

Your mobile phone number

Your name or business name (if provided)

Message history and interaction data (for support or analytics)

We do not sell, rent, or share your phone number with any third parties for marketing purposes.

3. How We Use Your Information

We use your phone number and related data to:

Send service updates, appointment reminders, or promotional offers

Provide support and respond to your inquiries

Improve our communication and client experience

You’ll only receive messages you consented to.

4. Message Frequency & Opt-Out

Message frequency varies based on your activity and preferences.
You can opt out at any time by replying STOP to any message.
After opting out, you may still receive important account or service notifications if required by law or service terms.

5. Data Security

We use secure systems to store and protect your data.
Your information is only accessible to authorized personnel who need it to operate the SMS program.

6. Third-Party Services

Our SMS communications may be managed by trusted third-party providers who handle message delivery (such as Twilio or GoHighLevel).
These partners are contractually obligated to keep your information safe and confidential.

7. Your Rights

You may request to:

Access, update, or delete your personal information

Withdraw consent for receiving messages

Contact us anytime at [email protected] to manage your preferences.

8. Changes to This Policy

We may update this SMS Privacy Policy at any time. Changes will be posted here with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this policy, contact us at:
📧 [email protected]